Care Health Insurance has a strong team of customer care executives who help customers with various issues and try to resolve them. Care health insurance customer care team provides round-the-clock support for everything from claim filing to scheduling pre-policy medical tests to updating policy details and care health insurance renewal. Customers can reach Care Health Insurance Customer Care by calling or emailing the company or visiting the nearest Care Health Insurance branch.
Care Health Insurance Customer Care Details
Below mentioned are the customer care details of Care Health Insurance:
Particular |
Details |
Care Health Insurance Customer Care Toll-free No. |
1800 102 4499 (Sales) 1800 102 4488 (Services) 1800 102 6655 |
Care Health Insurance Customer Care Whatsapp No. |
8860402452 |
Care Health Insurance Customer Care Email Id |
customerfirst@careinsurance.com |
Care Health Insurance Contact Details
Below mentioned are the contact details of care health insurance:
Address: Care Health Insurance, Tower C, 3rd Floor, Vipul Tech Square, Golf Course Rd, Sector 43, Gurugram, Haryana 122009
Email: customerfirst@careinsurance.com
Toll-Free No. 1800-102-6655/1800-102-4488
Care Health Insurance Customer Care at Your Service
Care Health Insurance Customer Care assists customers with queries related to the following topics:
- Claim Settlement
- Documentation
- Buying Process
- Updating Policy Details
- Booking Pre-medical Test
- E-consultation With a Doctor
- Finding a Nearby Network Hospital
- Finding the Nearest Care Health Insurance Branch
- Grievances
- Other General Queries
Some Major Branches and their Addresses of Care Health Insurance
Care Health Insurance has more than 150 offices across India. Below mentioned are some of the branches of Care Health Insurance in major cities of India:
State Name |
City Name |
Contact Details |
Delhi |
New Delhi |
Surendra Singh Office No.415 - 416, 4th Floor, Roots Tower, Plot No.7, District Centre, Laxmi Nagar, New Delhi-110092 Phone No. : 9289454692 |
Haryana |
Gurgaon |
Rishabh Bhardwaj 2nd Floor, Plot no 2320, Old Delhi Road, Opp Airforce School, Gurgaon-122001 Phone No. : 9289454697 |
Bihar |
Patna |
Mritunjay Kumar Flat no 404, 4th Floor, Varma Karpura House, S.P. Verma Road, P.S. Kotwali, Patna- 800001 Phone No. : 9289454671 |
Assam |
Guwahati |
Avijit Dutta Unit No,6, 4th Floor, Starcity , G.S.Road, Lachit Nagar, Ulubari, Guwahati- 781007 Phone No. : 9289454668 |
Madhya Pradesh |
Bhopal |
Vishwanath Dey Sadana Tower" 2nd Floor, Plot no-2/A, M. P. Nagar Zone 2, Bhopal, Madhya Pradesh, Bhopal- 462011 Phone No. : 9289454779 |
Karnataka |
Bengalore |
Harish N 4/2, 2nd Floor, OTC Road, Dharmaraya Swamy Temple road, Nagarathpete Bangalore, Karnataka- 560002 Phone No. : 9289454738 |
Gujarat |
Ahmedabad |
Digvijay Rana 3rd EYE VISION, Office no 501, 5th Floor, CTS no. 1457, Opp Shivalik Plaza, Panjarapole, IIM Road, Tal. Sabarmati, Ahmedabad, Gujarat- 380009 Phone No. : 9289454766 |
Tamil Nadu |
Chennai |
Kalaiselvan K 1st Floor, No:24, 3, Sardar Patel Rd, behind Basics Showroom Southern Part, Adyar, Chennai, Tamil Nadu 600020 Phone No. : 9289454753 |
Kerala |
Kochi |
Rajesh R 3rd Floor, Door No - 55/686, D1 and D2, Vellathottam White Tower, S.A Road, Panampilly Nagar, Kochi, Kerala- 682036 Phone No. : 9289454750 |
Andhra Pradesh |
Visakhapatnam |
Prasanth Polinate Door No: 47-10-21/20, Flat No: 4-B, Isnar Plaza, Fourth Floor, Dwarakanagar, Visakhapatnam, Andhra Pradesh- 530016 Phone No. : 9289454737 |
Customer Care Details of RenewBuy
Customers can buy a Care Health insurance policy through the RenewBuy.com official website and contact our customer service department for support. In the table below, we have mentioned the RenewBuy customer service details:
Particulars |
Details |
Customer Care No. (Toll-free) |
1800 419 7852 |
Customer Care Whatsapp No. |
9810972573 |
Customer Care Email Id |
customersupport@renewbuy.com |
Network Hospitals
Care Health Insurance Grievance Redressal
Care health insurance ensures policyholders that their queries and concerns are resolved on a priority basis. If you have any complaints, please feel free to contact Care Health Insurance Grievance Redressal at below contact points:
List of Nodal Officers
Click and download the PDF file
You can also connect with us through the below-mentioned contact points:
- Email-Id: customerfirst@careinsurance.com
- Toll-Free No. : 18001026655 / 18001024488
Care Health Insurance Ombudsman
If you are still waiting for a satisfying reply from care health insurance, you can speak with the IRDAI Grievance call centre (IGCC).
Toll-free number No. : 1800 4254 732
Email ID: complaints@irda.gov.in
Care Health Insurance Ombudsman Centers Details
Below mentioned are the care health insurance ombudsman centres in India:
Name of Center |
Jurisdiction |
AHMEDABAD - Shri Kuldip Singh Office of the Insurance Ombudsman, Address Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380 001. Tel.- 079 - 25501201/02/05/06 Email: bimalokpal.ahmedabad@cioins.co.in |
Gujarat, Dadra & Nagar Haveli, Daman and Diu. |
BENGALURU - Smt. Neerja Shah Office of the Insurance Ombudsman, Address Jeevan Soudha Building,PID No. 57-27-N-19 Ground Floor, 19/19, 24th Main Road, JP Nagar, Ist Phase, Bengaluru 560 078. Tel.- 080 - 26652048 / 26652049 Email: bimalokpal.bengaluru@cioins.co.in |
Karnataka |
BHOPAL - Shri Guru Saran Shrivastava Office of the Insurance Ombudsman, Address Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal 462 003. Tel.- 0755 - 2769201 / 2769202 Fax: 0755 - 2769203 Email: bimalokpal.bhopal@cioins.co.in |
Madhya Pradesh, Chattisgarh |
BHUBANESHWAR - Shri Suresh Chandra Panda Office of the Insurance Ombudsman, Address 62, Forest park, Bhubneshwar 751 009. Tel.- 0674 - 2596461 /2596455 Fax: 0674 - 2596429 Email: bimalokpal.bhubaneswar@cioins.co.in |
Orissa |
CHANDIGARH - Dr Dinesh Kumar Verma Office of the Insurance Ombudsman, Address S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17 – D, Chandigarh 160 017. Tel.- 0172 - 2706196 / 2706468 Fax: 0172 - 2708274 Email: bimalokpal.chandigarh@cioins.co.in |
Punjab, Haryana(excluding Gurugram, Faridabad, Sonepat and Bahadurgarh) Himachal Pradesh, Union Territories of Jammu & Kashmir, Ladakh & Chandigarh. |
CHENNAI - Shri M. Vasantha Krishna Office of the Insurance Ombudsman, Address Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, CHENNAI 600 018. Tel.- 044 - 24333668 / 24335284 Fax: 044 - 24333664 Email: bimalokpal.chennai@cioins.co.in |
Tamil Nadu, Tamil Nadu Puducherry Town and Karaikal (which are part of Puducherry). |
DELHI - Shri Sudhir Krishna Office of the Insurance Ombudsman, Address 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110 002. Tel.- 011 - 23232481/23213504 Email: bimalokpal.delhi@cioins.co.in |
Delhi & Following Districts of Haryana - Gurugram, Faridabad, Sonepat & Bahadurgarh. |
GUWAHATI - Shri Kiriti .B. Saha Office of the Insurance Ombudsman, Address Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati 781001(ASSAM). Tel.- 0361 - 2632204 / 2602205 Email: bimalokpal.guwahati@cioins.co.in |
Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura. |
HYDERABAD - Shri I. Suresh Babu Office of the Insurance Ombudsman, Address 6-2-46, 1st floor, "Moin Court", Lane Opp. Saleem Function Palace, A. C. Guards, Lakdi-Ka-Pool, Hyderabad 500 004. Tel.- 040 - 23312122 Fax: 040 - 23376599 Email: bimalokpal.hyderabad@cioins.co.in |
Andhra Pradesh, Telangana, Yanam and part of Union Territory of Puducherry. |
JAIPUR - Smt. Sandhya Baliga Office of the Insurance Ombudsman Address Jeevan Nidhi – II Bldg., Gr. Floor, Bhawani Singh Marg, Jaipur - 302 005. Tel.: 0141 - 2740363 Email: bimalokpal.jaipur@cioins.co.in |
Rajasthan |
ERNAKULAM - Ms Poonam Bodra Office of the Insurance Ombudsman, Address 2nd Floor, Pulinat Bldg., Opp. Cochin Shipyard, M. G. Road, Ernakulam 682 015. Tel.- 0484 - 2358759 / 2359338 Fax: 0484 - 2359336 Email: bimalokpal.ernakulam@cioins.co.in |
Kerala, Lakshadweep, Mahe-a part of Union Territory of Puducherry. |
KOLKATA - Shri P. K. Rath Office of the Insurance Ombudsman, Address Hindustan Bldg. Annexe, 4th Floor, 4, C.R. Avenue, KOLKATA 700 072. Tel.- 033 - 22124339 / 22124340 Fax: 033 - 22124341 Email: bimalokpal.kolkata@cioins.co.in |
West Bengal, Sikkim, Andaman & Nicobar Islands. |
LUCKNOW -Shri Justice Anil Kumar Srivastava Office of the Insurance Ombudsman, Address 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226 001. Tel.- 0522 - 2231330 / 2231331 Fax: 0522 - 2231310 Email: bimalokpal.lucknow@cioins.co.in |
Districts of Uttar Pradesh: Jhansi, Lalitpur, Hamirpur, Mahoba, Chitrakoot, Allahabad, Banda, Sonbhabdra, Mirzapur, Fatehpur, Jaunpur, Pratapgarh, Varanasi, Jalaun, Kanpur, Lucknow, Gazipur, Sitapur, Lakhimpur, Unnao, Bahraich, Barabanki, Raebareli, Bahraich, Gonda, Sravasti, Amethi, Kaushambi, Faizabad, Basti, Ambedkarnagar, Balrampur, Maharajgang, Sultanpur, Azamgarh, Kushinagar, Santkabirnagar, Deoria, Mau, Gorakhpur, Chandauli, Ghazipur, Sidharathnagar, Ballia. |
MUMBAI - Shri Milind A. Kharat Office of the Insurance Ombudsman, Address 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai 400 054. Tel.- 022 - 26106552 / 26106960 Fax: 022 - 26106052 Email: bimalokpal.mumbai@cioins.co.in |
Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
NOIDA - Shri Chandra Shekhar Prasad Office of the Insurance Ombudsman, Address Bhagwan Sahai Palace 4th Floor, Main Road, Naya Bans, Sector 15, Distt: Gautam Buddh Nagar, U.P 201301. Tel.- 0120-2514252 / 2514253 Email: bimalokpal.noida@cioins.co.in |
State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshahar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
PATNA - Shri N. K. Singh Office of the Insurance Ombudsman, Address 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur Patna 800 006 Email: bimalokpal.patna@cioins.co.in |
Bihar, Jharkhand. |
PUNE - Shri Vinay Sah Office of the Insurance Ombudsman, Address Jeevan Darshan Bldg., 3rd Floor, C.T.S. No.s. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411 030. Tel.- 020-41312555 Email: bimalokpal.pune@cioins.co.in |
Maharashtra, Area of Navi Mumbai and Thane, excluding Mumbai Metropolitan Region. |
Care Health Insurance Frequently Asked Questions (FAQs)
Question: What to do to raise any claim under a care health insurance policy?
Answer: You can visit “ClaimGenie” on the Care Health Insurance website or call Care Health Insurance Customer Care on the given toll-free number to file a claim under your Care Health Insurance plan.
Question: How I can track my care health insurance claim status?
Answer: You can track your Care Health Insurance claim status by contacting the care health insurance customer care team or by visiting the official website of care health insurance.
Question: Can I increase my care health insurance claim amount?
Answer: Yes, you can increase your care health insurance claim amount by contacting care health insurance customer care team.